Sales Assistant

Paticeo Belgium is part of Paticeo, a European food manufacturing group specialized in baked goods. Our company produces muffins and bagels, and we export them worldwide. Our clients include retailers, foodservice operators, …
Belgian company founded in 1995, and subsidiary of Groupe Roullier since 2020, Paticeo Belgium is nowadays one of the leading companies in the production of American inspired bakery products.

Sales assistant

Key accountabilities
•Sales:
oBe the guarantor of customer satisfaction regarding the management of their administrative requests.  Ensure timely and accurate replies.
oCoordination of product launches with the client and monitoring the retro planning of those launches to alert your colleagues if delays.
oOrganize samples expedition.
oOrganization of clients visits (transfers, samples, meals, internal communication, etc.) 
oCarry out administrative export procedures
oAnswers to pricing disputes, complaints and customer penalties in collaboration with other company departments

•Communication:
oInternal communication of customers and sales department needs, feedback of information to the sales department
oTransmit information received from customers or sales representatives to internal services (promotion, new price, archiving contracts, etc.) 
oFeed information from internal services (Production, R&D, etc.) to the customer and/or sales representatives. 
oAdministrative communication with Awex, follow-up on incentives files

•Support your colleagues of 
oSales, e.g. prepare commercial offers.
oAccounting, e.g. make follow-ups to ensure customers pay on time.
oSales Administration in certain one-off tasks, e.g. logistics benchmark.
o…