Cusomter Service German
Type de contrat
- CDD
Localisation du poste
- BELGRADE
- Serbia
Date de publication
- 31/10/2024
Description du poste
Your role:
To realize the administrative, sales and logistics operations of customers’ orders, from the order taking until invoicing.
Your missions:
To Receive, acknowledge and follow customers’ orders
To create and update customers profiles
To generate all documentation related to the order (picking lists, transport order, etc.)
To generate invoices and credit notes
Operational contact with customers on basic issues (delivery to postpone, time scheduling, information missing, etc.)
Chartering:
Choices and/researches the carrier and negotiate prices
To set up and follow trackers about loading and deliveries
To set up the planning following orders
First contact for customers in case of quality or transport problems
To make on-time reservation and loading program with the warehouses
To follow transport issues
To follow daily stocks with warehouses
To control and acceptance of transport invoices
Any other logistics aspect that is customer oriented if needed
To realize the administrative, sales and logistics operations of customers’ orders, from the order taking until invoicing.
Your missions:
To Receive, acknowledge and follow customers’ orders
To create and update customers profiles
To generate all documentation related to the order (picking lists, transport order, etc.)
To generate invoices and credit notes
Operational contact with customers on basic issues (delivery to postpone, time scheduling, information missing, etc.)
Chartering:
Choices and/researches the carrier and negotiate prices
To set up and follow trackers about loading and deliveries
To set up the planning following orders
First contact for customers in case of quality or transport problems
To make on-time reservation and loading program with the warehouses
To follow transport issues
To follow daily stocks with warehouses
To control and acceptance of transport invoices
Any other logistics aspect that is customer oriented if needed
Profil
Good command of German language
Good command of English language
Ideally some experience in international environment, but fresh graduates are also welcomed
Open, team-oriented, positive and dynamic personality ready to learn and take up big challenges
Good command of English language
Ideally some experience in international environment, but fresh graduates are also welcomed
Open, team-oriented, positive and dynamic personality ready to learn and take up big challenges
Description de l'entreprise
Our ambition? Innovate. Our mission? Not only to overcome future nutritional challenges but to create its future.
As a specialist in Plant & Animal Nutrition, and Food Industry, within Groupe Roullier, we cultivate our success throughout the world, thanks to a robust and dynamic structure. Fully supported by the scientific team in the CMI Roullier as an accelerator of growth, we strive to bring lab and science to life. We insure a full control of every step of our industrial and sales processes. Our strength? The 10 400 men and women who share our values: innovation, performance, entrepreneurial spirit, dedication and audacity.
European leader and 2nd worldwide player, Phosphea, a subsidiary of Groupe Roullier, has produced and sold Feed Phosphates and feed specialty products for the animal nutrition industry for 47 years. Phosphea operates in over 100 countries worldwide and has a workforce of over 550 employees.
As a specialist in Plant & Animal Nutrition, and Food Industry, within Groupe Roullier, we cultivate our success throughout the world, thanks to a robust and dynamic structure. Fully supported by the scientific team in the CMI Roullier as an accelerator of growth, we strive to bring lab and science to life. We insure a full control of every step of our industrial and sales processes. Our strength? The 10 400 men and women who share our values: innovation, performance, entrepreneurial spirit, dedication and audacity.
European leader and 2nd worldwide player, Phosphea, a subsidiary of Groupe Roullier, has produced and sold Feed Phosphates and feed specialty products for the animal nutrition industry for 47 years. Phosphea operates in over 100 countries worldwide and has a workforce of over 550 employees.
- Référence : req5485